Lumavexel installs an automated system that texts back every missed call and web lead in under 60 seconds — so the calls you can't catch turn into booked jobs instead of business for the shop down the street.
Set up in about a week. Works with your existing phone number and CRM.
New shops start with a free pilot — I set the whole system up and you only start paying once it catches you a real missed-call job. If it doesn't earn its keep, you owe nothing.
When your crew is on a roof or it's after hours, calls go unanswered — and today's customer doesn't leave a voicemail. They hang up and dial the next name on Google. You never even know it happened. That's not a staffing problem you can hire your way out of; it's a response-speed problem. And response speed is exactly what we automate.
Someone calls your shop and no one can pick up — busy, on a job, or after hours.
Within 60 seconds, they get a friendly text from your number: "Sorry we missed you — how can we help?" The conversation stays with you.
They reply, you follow up, the job's yours instead of your competitor's. You also get web-lead instant replies and automatic review requests.
Any unanswered call gets an instant, automatic text so the customer doesn't move on.
Form fills and web inquiries get an instant text reply — before a competitor calls them back.
After a completed job, customers get a friendly nudge to leave a Google review — more 5-stars, on autopilot.
A 90-second look at exactly what your customers experience — a call goes unanswered, and seconds later the text lands.
Setup is a one-time build; the monthly keeps it running, monitored, and improving. No long contracts — stay because it works.
Lumavexel isn't a giant agency juggling a thousand accounts. We work with a small number of home-services companies and obsess over one outcome — turning your missed calls and web leads into booked jobs. No bloated retainers, no jargon, no year-long contracts. Just a system that quietly pays for itself.
"The shops that win aren't the cheapest or the biggest — they're the ones that answer first. We make sure that's always you, even when you can't pick up the phone."
No. The system works with the number you already have and advertise. Customers see texts from your business — nothing changes for them except that they hear back fast.
A one-time setup fee plus a small monthly (from $1,500 + $500/mo). It's built to pay for itself if it saves a single job a month — and most shops miss far more than one. New clients can start with a free pilot and only pay once it catches a real job.
About a week. We handle the build; you just point us at your number and forwarding, and we test it together before it goes live.
You start with a free pilot, and everything is month-to-month — cancel anytime. If it's not catching jobs, you're not locked in and you don't keep paying.
No. It runs automatically in the background. The text-backs send themselves; your team just answers the customers who reply, the same way they always have.
Yes — the system is registered with the carriers (A2P 10DLC) and built to follow TCPA rules, with opt-out (reply STOP) handled automatically.
Book a free 10-minute call and I'll show you exactly how it'd work for your shop — no pressure, no jargon.